Get all the information you need about Urban Camper Hostel and find the answers to all of the most frequently asked questions about the hostel.

• Urban Camper Hostel is a low-budget hostel-concept focusing on social and affordable accommodation for travelers keen to stray a little from the beaten tracks of Copenhagen and have a hostel experience like nowhere else.
• When you stay with us, you’ll be camping in the city because we have pitched our tents inside an old office building so you're safe from the weather outside.
• Since the tents are inside they are of course heated and nice and warm.

• Check out the different types of accommodation we offer here and see what suits your needs best.

• The tents cannot be locked, but there are lockers in each tent where you can store your valuables. 
• The lockers in the tents for your valuables are 33cm wide, 46,5cm deep and 78cm tall.
• These lockers must be locked with a padlock and you can either bring your own lock or buy one at the reception for 50 DKK.  
• The padlocks we sell are 40mm wide and the shackle is 6,3mm.
• The doors to the tent area are always locked and only people staying at the hostel have access to the tent area with their personal key card.
• The two private rooms have a “normal” door and can only be accessed with a personal key card.

• You can store your luggage before or after check-in in our luggage boxes for 20DKK per day
• The luggage boxes have the following measurements: 80cm. tall, 80cm. deep and 46cm. wide.

• Due to the concept and the setup, the hostel does not allow for families with children under the age of 17.
• The age limit to stay at the hostel is minimum 17. Anyone between the age of 17 and 18, must stay with a person over the age of 18 or have a signed parental authorization and always in a private room or tent.
• Email us on stay@urbancamper.dk for more info about age restrictions. 
• Pets are not allowed in the hostel.

• Check-in is available from 15.00
• If you arrive early you are welcome to wait in our bar and common area while enjoing a drink or you can store your luggage in our luggage boxes for 20DKK and come back whenever you want to.
• If you arrive after midnight the door to the street is locked, but jus call us at +45 31 77 08 06 then the reception will come and let you in.
• Check-out is at 11.00
• Late check-out is possilbe until 13.00 for an extra charge of 85DKK.

• In each tent, each bed has an allocated locker where you safely can store away all your valuables. 
• There is a regular Danish 230V socket and two USB ports in each bed so you can make sure your batteries are always freshly charged.
• Included in the price of all the beds are free linen and towels and Wi-Fi.
• Every morning we offer a complementary, simple continental breakfast with apple and orange juice. Tea and coffee can be purchased at discounted rates in the morning.

• Urban Camper has a large common area with a great social bar with a wide selection of craft beers and board games, pool and shuffleboard. Read more here.
• You can rent bikes at reception for 75DKK for 6 hours or 110DKK for the full day.
• It is possible to do your laundry here for 20DKK for wash including soap and 20DKK for drying.
• You can rent hairdryers for 50DKK during your stay.
• We do not have a guest kitchen.

From the airport by metro:

• Simply walk out of the arrivals area and walk straight onto the metro. 
• Get on the M2 towards Vanløse. 
• Get of at Kongens Nytorv and change to the M3 via Østerport. 
• Your stop is Nørrebro. 
• Outside the metro, in front of you, you will see a building with the writing Nørrebro Bycenter on it – that’s us! 
• Check-in is one the first floor.Metro tickets and travel cards can be purchased inside all stations

By bus by the Central Station:

• If you’re getting into Copenhagen by bus (like Flixbus), a short ride on the metro will take you to Urban Camper Hostel. 
• You find the metro at the end of Ingerslevgade on the left side of the central bus station. 
• Your stop is Nørrebro. 
• Outside the metro, in front of you, you will see a building with the writing Nørrebro Bycenter on it – that’s us! 
• Check in is one the first floor.
• Metro tickets and travel cards can be purchased inside all stations.

By train from the Central Station:

• If you’re arriving to Copenhagen by rail at Københavns Hovedbanegård, take the metro located behind the station. 
• Get on the M3 via Frederiksberg. 
• Your stop is Nørrebro. 
• Outside the metro, in front of you, you will see a building with the writing Nørrebro Bycenter on it – that’s us! 
• Check in is one the first floor.
• Metro tickets and travel cards can be purchased inside all stations.

• • The hostel is located in a time restriction zone of maximum 3 hours https://international.kk.dk/live/transport-and-parking/parking-in-copenhagen/public-parking-in-copenhagen 
  • We offer parking 100 metres from the hostel at the cost of 75DKK for 24 hours. 
  • You can park on the street outside or inside a parking basement. This basement is open from 10.00-21.15 on weekdays and from 9.00-20.15 on weekends. Outside these opening ours the basement is locked.
  • When you can pay and register your car at the reception when you check in.
  • It is not possible to pre-book parking.
  • Bicycles can be parked free of charge behind the hostel. It is an outside area that is locked at night. 
    • Bicycles cannot be stored inside the hostel or inside your accomodation.
   
  • Motor bikes must be parked under the same conditions as a car.

• • We do not accept cash payment for your hostel booking.
  • All bookings must be paid with a credit card with matching photo ID.
  • We do not accept Euros or other foregin currency as payment in the bar or the reception.

• • Bookings can be made here. 
  • Walk-ins are welcome upon availability
  • We do not accept cash as payment for your hostel booking and bookings can only be paid by credit card with a matching photo ID.

• Non-refundable bookings will be charged the same day as booked cannot be refunded.
• Flexible bookings must be canceled at least 48 hours before date of arrival in order to get a full refund. 
• If the booking is cancelled less than 48 hours prior to the arrival date, 100% of the reservation amount will be charged.
• If you fail to show up for your booking without notifying the hostel you will be charged the full amount of the booking and the booking will be cancelled.
• If you have booked via a third party such as booking.com or hostelworld.com please contact them in order to cancel your booking

• For events and private parties please contact Sarah Meilandt
• For groups bookings please contact please contact Jakob Stelzig